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Payment Methods

You can set up how you'd like to pay us and save your preferred method, so you don't have to enter everything again next time (or so it can happen automatically).

Adding or changing a payment method

  1. Log in, then go to Billing → Payment Methods.
  2. Click "Add New Payment Method".
  3. Enter your card details, or pick whichever other option is available on the portal (e.g. PayPal, bank transfer – depending on what's enabled).
  4. Save it – this becomes your default payment method, which the system will suggest (or automatically use) when it's time to settle your invoices.

If you've got more than one card/method saved, you can switch between them any time, or remove the ones you no longer need.

!!! tip We don't store your card details ourselves – they're handled by a dedicated, secure payment provider. We only see what's needed for identification and billing purposes (e.g. the last 4 digits of the card).

Automatic payments

If you'd like your invoices to be settled automatically before the due date from your saved payment method, just make sure you have a default payment method set – that way you won't have to handle payment manually each time.

If a payment fails

If an automatic or manual charge gets declined for any reason (expired card, insufficient funds, etc.), we'll let you know by email, and the invoice will stay open until you settle it another way. If you get stuck, feel free to send us a ticket.