System Announcements

From time to time we've got important news to share – planned maintenance, a new feature, or an outage. We share these as system announcements, so you're always in the loop.

Where to find them

1. Log in to the client portal.
2. On the dashboard, you'll often already see the latest announcements in a highlighted banner.
3. You can find the full list under Support → Announcements, sorted by date.

Click any announcement to read the full details, and if comments are enabled, you can even ask a question underneath it.

!!! tip When we announce planned maintenance, we always try to give advance notice and spell out which services might be affected and roughly how long it's expected to take.

Email notifications

We also send the most important announcements (e.g. outages, security alerts) by email to the address on your account, so you'll hear about them even if you're not checking the portal at that moment. If you'd like to adjust this, check the notification settings on the edit profile page.

If you have a question about an announcement

If anything about an announcement isn't clear (e.g. whether a maintenance window affects you), feel free to open a ticket and we'll clarify.